As A Leader Of People,

To Achieve Consistently Terrific Customer Service, You Must Hire Wonderful People Who Believe In Your Company's Goals, Habitually Do Better Than The Norm And Who Will Love Their Jobs; Make Sure That Their Ideas And Opinions Are Heard And Respected; Then Give Them The Freedom To Help And Solve Problems For Your Customers. Rather Than Providing Rules Or Scripts, You Should Ask Them To Treat The Customer As They Themselves Would Like To Be Treated - Which Is Surely The Highest Standard.

I Think That Being A Business A Leader That Treads All Over People To Get To The Top Is Actually Not The Way I Think To Become A Successful Business Leader.

Meet Regularly With Your Business Team And Brainstorm. Intricate Business Problems Are Mostly Resolved At Brainstorming Sessions.

The Funny Thing Is People Won't Let Me Pay For Things. I'll Be In A Restaurant And The Manager Will Say, 'oh No, It's On The House.'

When Employees Tell You About Their Good Ideas For The Business, Don't Limit Your Response To Asking Questions, Taking Notes And Following Up. If You Can, Ask Those People To Lead Their Projects And Take Responsibility For Them. From Those Experiences, They Will Then Have Built The Confidence To Take On More And You Can Take A Further Step Back.