Determine What Your Customers Need,

If You Can't Feed A Team With Two Pizzas, It's Too Large.

It's Harder To Be Kind Than Clever

You Don't Want To Negotiate The Price Of Simple Things You Buy Every Day.

In The Old World, You Devoted 30% Of Your Time To Building A Great Service And 70% Of Your Time To Shouting About It. In The New World, That Inverts

Will You Be Clever At The Expense Of Others, Or Will You Be Kind?