Effective Organizations Put People In

Important Decisions Are Risky. They Should Be Controversial. Acclamation Means That Nobody Has Done The Homework.

The Fundamental Reality For Every Worker, From Sweeper To Executive Vice-president, Is The Eight Hours Or So That He Spends On The Job. In Our Society Of Organizations, It Is The Job Through Which The Great Majority Has Access To Achievement, To Fulfillment, And To Community.

There Is No Reason To Believe That The People Who Staff The Managerial And Professional Positions In Our Service Institutions Are Any Less Qualified, Any Less Competent Or Honest, Or Any Less Hard-working Than The Men Who Manage Businesses. Conversely, There Is No Reason To Believe That Business Managers, Put In Control Of Service Institutions, Would Do Better Than The 'bureaucrats'. Indeed, We Know That They Immediately Become Bureaucrats Themselves.

We Can Say With Certainty - Or 90% Probability - That The New Industries That Are About To Be Born Will Have Nothing To Do With Information.

Human Beings Need Community. If There Are No Communities Available For Constructive Ends, There Will Be Destructive, Murderous Communities... Only The Social Sector, That Is, The Nongovernmental, Nonprofit Organization, Can Create What We Now Need, Communities For Citizens... What The Dawning 21st Century Needs Above All Is Equally Explosive Growth Of The Nonprofit Social Sector In Building Communities In The Newly Dominant Social Environment, The City.