Effective Visions Are Lived In

Leadership Is About Tapping The Wellsprings Of Human Motivation - And About Fundamental Relations With One's Fellows.

The Greatest Difficulty In The World Is Not For People To Accept New Ideas, But To Make Them Forget Old Ideas.

The Dumbest Mistake Is Viewing Design As Something You Do At The End Of The Process To 'tidy Up' The Mess, As Opposed To Understanding It's A 'day One' Issue And Part Of Everything.

Become A "learning Organization". Shuck Your Arrogance - "if It Isn't Our Idea, It Can't Be That Good" - And Become A Determined Copycat/ Adapter/ Enhancer.

One Percent Improvement In 1,000 Things Is Better Than 1,000% Improvement In One Thing.