Feedback Is The Breakfast Of

Vision Comes Alive When Everyone Sees Where His Or Her Contribution Makes A Difference.

Honesty Is Telling The Truth To Ourselves And Others. Integrity Is Living That Truth.

Real Communication Happens When People Feel Safe.

Congratulations Offer More Potential Than Cash. The Amount Of Available Cash Is Limited, But Managers Have An Unlimited Supply Of Congratulations. It's Important To Pay People Fairly, But Managers Also Should Heap On Congratulations And Feed People's Souls.

Anything Worth Doing Does Not Have To Be Done Perfectly - At First.