I Came To See, In

For The First Month, I Listened, And I Tried Very Hard Not To Draw Conclusions

What We Believe Is Going To Be Very Important Is The Delivery Of Traditional Software And Services And Hardware Over The Net. That's A Form Of Electronic Marketplace.

We Built This Company From The Customer Back, Not From The Company Out.

Vision Is Easy. It's So Easy To Just Point To The Bleachers And Say I'm Going To Hit One Over There. What's Hard Is Saying, Ok, How Do I Do That? What Are The Specific Programs, What Are The Commitments, What Are The Resources, What Are The Processes We Need In Play To Go Implement The Vision, Turn It Into A Working Model That People Follow Every Day In The Enterprise. That's Hard Work.

I Think That My Leadership Style Is To Get People To Fear Staying In Place, To Fear Not Changing.