Learn From Your Unhappy Customers.

Sometimes, I Think My Most Important Job As A Ceo Is To Listen For Bad News. If You Don't Act On It, Your People Will Eventually Stop Bringing Bad News To Your Attention And That Is The Beginning Of The End.

It's Fine To Celebrate Success But It Is More Important To Heed The Lessons Of Failure.

We Really Have To Work Hard To Remind People Even Though This Is Far Away, That's It's Probably The Most Generous Thing Governments Have Ever Come Together To Do. Since World War Ii, This New Institution Is The Only One That's Emerged And Is Saving All These Lives.

We're In A Period Of Uncertainty About [donald Trump] Administration Policies And The Range Of What Might Happen Is Particularly Higher. I Don't Think That These R&d And Innovation Budgets Will Be Substantially Reduced.

Nobody Believes In Completely Unadulterated Capitalism.