Like A Child Star Whose

The Problem Is Not One Of Prediction. It Is One Of Imagination.

What's True For Churches Is True For Other Institutions: The Older And More Organized They Get, The Less Adaptable They Become. That's Why The Most Resilient Things In Our World - Biological Life, Stock Markets, The Internet - Are Loosely Organized.

A Titled Leader Relies Heavily On Positional Power To Get Things Done; A Natural Leader Is Able To Mobilize Others Without The Whip Of Formal Authority.

We Like To Believe We Can Break Strategy Down To Five Forces Or Seven Ss. But You Can't. Strategy Is Extraordinarily Emotional And Demanding.

Building Human-centered Organizations Doesn't Imply A Return To The Paternalistic, Corporate Welfare Practices Of The 19th Century. Most Of Us Don't Want To Be Nannied.