Money Is A Poor Indicator

Education Doesn't Just Take Place In Stuffy Classrooms And University Buildings, It Can Happen Everywhere, Every Day To Every Person.

The Key Is To Set Realistic Customer Expectations, And Then Not To Just Meet Them, But To Exceed Them - Preferably In Unexpected And Helpful Ways.

When I Was Young, Every Time I Criticized Someone, My Mother Would Stand Me In Front Of The Mirror And Say: 'the Flaws You See In Others Are Actually A Reflection Of Yourself.' That Taught Me To Pay Close Attention When I Looked At Others.

I Decided There Must Be Room For Another Airline When I Spent Two Days Trying To Get Through To People Express.

I Would Not Be Able To Change A Sparking Plug And I Would Not Be Able To Fly A Spaceship Or Build A Rocket Or Whatever. But What I Am Good At Doing Is Finding Brilliant People And Surrounding Myself With Brilliant People.