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Making Promises And Keeping Them Is A Great Way To Build A Brand.

The Problem With Requiring People To Be Loud And Angry To Get Things Done Is That You're Now Surrounded By People Who Are Loud And Angry.

The Wettest, Weirdest Environment Is Human Interaction. Whatever We Build Gets Misunderstood, Corroded And Chronic, And It Happens Quickly And In Unpredictable Ways. That's One Reason Why The Web Is So Fascinating-it's A Collision Between The Analytic World Of Code And Wet World Of People.

If You Treat Your Employees Like Mushrooms (keep Them In The Dark And Regularly Throw Crap On Them), It's Entirely Likely You Will Get Precisely The Work You Deserve In Return.

Competence Is No Longer A Scarce Commodity.