No Requirement Of Industry Is

I Think That People Here Expect Miracles. American Management Thinks That They Can Just Copy From Japan - But They Don't Know What To Copy!

It's Not Enough To Do Your Best; You Must Know What To Do & Then Do Your Best.

Management's Job Is To Know Which Systems Are Stable And Which Are Not.

Quality Begins With The Intent, Which Is Fixed By Management.

Each System Is Perfectly Designed To Give You Exactly What You Are Getting Today.