People Loved Their Horses, Too.

It's Not An Experiment If You Know It's Going To Work.

It's Harder To Be Kind Than Clever

Ebooks Had To Happen.

In The Old World, You Devoted 30% Of Your Time To Building A Great Service And 70% Of Your Time To Shouting About It. In The New World, That Inverts

Cleverness Is A Gift, Kindness Is A Choice.