Selecting The Right Person For

The Cost Of Quality Is The Expense Of Doing Things Wrong.

Quality Has To Be Caused, Not Controlled.

Quality Is The Result Of A Carefully Constructed Cultural Environment. It Has To Be The Fabric Of The Organization, Not Part Of The Fabric.

If You Don't Know What The Defect Level Is, How Do You Know When To Get Mad?

The Customer Deserves To Receive Exactly What We Have Promised To Produce - A Clean Room, A Hot Cup Of Coffee, A Nonporous Casing, A Trip To The Moon On Goassamer Wings.