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Give Honest And Sincere Appreciation.

Be Honest, Look For Areas Where You Can Admit Error And Say So. Apologize For Your Mistakes. It Will Help Disarm Your Opponents And Reduce Defensiveness.

Your Purpose Is To Make Your Audience See What You Saw, Hear What You Heard, Feel What You Felt. Relevant Detail, Couched In Concrete, Colorful Language, Is The Best Way To Recreate The Incident As It Happened And To Picture It For The Audience.

When Two Partners Always Agree, One Of Them Is Not Necessary." If There Is Some Point You Haven't Thought About, Be Thankful If It Is Brought To Your Attention.

If You Want To Conquer Fear, Don't Sit Home And Think About It. Go Out And Get Busy.