The Only Path To Amazing

The Only Purpose Of Customer Service Is To Change Feelings.

The Problem With Taking Offense Is That It's Really Hard To Figure Out What To Do With It After You're Done Using It. Better To Just Leave It On The Table And Walk Away. Umbrage Untaken Quietly Disappears.

Learn. Ceaselessly. Learn To Code, To Write Persuasively, To Understand New Technologies, To Bring Out The Best In Your Team, To Find Underused Resources And To Spot Patterns.

But If The Cow Is Purple, You'd Notice It, Ok? The Thing That's Going To Decide What Gets Talked About, What Gets Done, What Gets Changed, What Gets Purchased, What Gets Built Is, Is It Remarkable? And Remarkable's A Really Cool Word 'cause We Think It Just Means Neat, But It Also Means Worth Making A Remark About, And That Is The Essence Of Where Idea Diffusion Is Going.

You Don't Win An Olympic Gold Medal With A Few Weeks Of Intensive Training.