There Is No Such Thing

Fact Is, The Work Place To A Great Extent Is "where We Live." We Need Star Accountants. Boffo Saleswomen. Over-the-top Creatives In Marketing And New Product Development. And So On. But, Since We're Effectively Talking About "where We Live," Good Sense And Good Business And "good" Engagement Throughout The "supply Chain," From Vendor's Vendor To Customer's Customer, We Would Benefit Mightily-including On The P & L-if We Insisted (!) On: "pleasant." "caring." "engaged."

We All Know Of The Dangers And Inequities Of The Traditional Digital Divide: People Who Have Good Access Tocomputer Networks Have A Distinct Advantage - In Terms Of Both Life Opportunities And Quality Of Life, I Wouldargue - Over The Vast Majority Of The World's Population That Does Not Yet Have Good Access To Computernetworks. The "other" Digital Divide Points To An Increasingly Unstable Situation That Has Developed Inlibrarianship As Digital Libraries Have Evolved And Matured.

I'm Fundamentally Not Interested In The Fortune 500 Companies - In Us, Mexico, Anywhere. The Real Backbones Of Economic Growth Are Small And Medium Businesses.

The Best Kept Secret In The Global Economy Today Is This: When Your Service Is Awesome You Get So Stinking Rich You Have To Buy New Bags To Carry All The Money Home.

The Magic Formula That Successful Businesses Have Discovered Is To Treat Customers Like Guests And Employees Like People.