Think Of Business As A

There's A Basic Philosophy Here That By Empowering...workers You'll Make Their Jobs Far More Interesting, And They'll Be Able To Work At A Higher Level Than They Would Have Without All That Information Just A Few Clicks Away.

Eventually You Won't Think Of 'the Internet Business.' You'll Think Of It More Like News, Weather, Sports, But Even That Taxonomy Isn't Clear.

It Is A High Bar To Say That It's More Fun Than Working On Software Because The Work At Microsoft That Both Melinda [gates] And I Did Was Thrilling. We Were Making Breakthroughs And Empowering People.

If You Can't Make It Good, At Least Make It Look Good.

We've Got To Put A Lot Of Money Into Changing Behavior.