You Must Accept That If

To Survive And Succeed, Every Organization Will Have To Turn Itself Into A Change Agent

Listening Is Not A Skill; It Is A Discipline.

Elephants Have A Hard Time Adapting. Cockroaches Outlive Everything.

The Only Things That Evolve By Themselves In An Organization Are Disorder, Friction And Malperformance.

Never Ask Who's Right. Start Out By Asking What Is Right. And You Find That Out By Listening To Dissenting, Disagreeing Opinions.