All Companies Are Service Companies;

No Other Area Offers Richer Opportunities For Successful Innovation Than The Unexpected Success.

We No Longer Even Understand The Question Whether Change Is By Itself Good Or Bad, ...we Start Out With The Axiom That It Is The Norm. We Do Not See Change As Altering The Order... We See Change As Being Order Itself - Indeed The Only Order We Can Comprehend Today Is A Dynamic, A Moving, A Changing One.

History Has Been Written Not By The Most Talented But By The Most Motivated.

Most Of What We Call Management Consists Of Making It Difficult For People To Get Their Work Done.

Luck Never Built A Business. Prosperity And Growth Come Only To The Business That Systematically Finds And Exploits Its Potential.