The Computer Is A Moron.

To Satisfy The Customer Is The Mission And Purpose Of Every Business.

What Is The Major Problem? It Is Fundamentally The Confusion Between Effectiveness And Efficiency That Stands Between Doing The Right Things And Doing Things Right. There Is Surely Nothing Quite So Useless As Doing With Great Efficiency What Should Not Be Done At All.

A Person Can Perform Only From Strength. One Cannot Build Performance On Weakness, Let Alone On Something One Cannot Do At All.

No Decision Has Been Made Unless Carrying It Out In Specific Steps Has Become Someone's Work Assignment And Responsibility.

In A Few Hundred Years, When The History Of Our Time Will Be Written From A Long-term Perspective, It Is Likely That The Most Important Event Historians Will See Is Not Technology, Not The Internet, Not E-commerce. It Is An Unprecedented Change In The Human Condition. For The First Time - Literally - Substantial And Rapidly Growing Numbers Of People Have Choices. For The First Time, They Will Have To Manage Themselves. And Society Is Totally Unprepared For It.