Very Few Of The Great

Improving Quality Requires A Culture Change, Not Just A New Diet.

Most Things Don't Work Like They Are Supposed To Work.

Quality Has To Be Caused, Not Controlled.

You Are Going To Be Measured Anyway By Some Means, Fair Or Foul. Usually The One Doing The Measuring Has Nothing Specific In Mind; So He Does It By The Seat Of His Pants. Careers Are Destroyed In This Manner.

Successful People Breed Success.