When You Start A Company,

Always Challenge The Old Ways.

When Companies Fail, Or Fail To Grow, It's Almost Always Because They Don't Invest In The People, The Systems, And The Processes They Need.

At Its Core, I Believe Leadership Is About Instilling Confidence In Others.

It's Different When You're Trying To Turn Something Around, Especially Something That You Built, At A Time When So Many Constituents - The Media, Wall Street, Competitors, Ex-employees - Are All Saying That Starbucks's Best Days Are Behind It, And That Schultz Is Never Going To Be Able To Bring It Back.

In Life, You Can Blame A Lot Of People And You Can Wallow In Self-pity Or You Can Pick Yourself Up And Say Listen, I Have To Be Responsible For Myself.